For 16 years, New Horizons Healthcare has been striving to increase accessibility to high quality, affordable primary health care in the Roanoke Valley. As a Federally Qualified Health Center, we take a “whole person” approach to improving health, by integrating a broad variety of direct and supportive services into our care for everyone, regardless of health insurance status or ability to pay.
To help those who are uninsured or underinsured, we offer a sliding fee discount which allows a patient to pay a flat discounted fee to see a medical provider, dentist, or behavioral health professional, or to have immunizations, laboratory tests or x-rays, or individualized education for dealing with a chronic disease. We also offer access to lowcost prescription medications through our pharmacy and Medication Assistance Program. Our care coordinators and health educators offer supportive connections to outside services, lead and facilitate group classes, and partner with other organizations in the community to bring a variety of learning opportunities to our patients and their families, and our neighbors, to help them improve their health and quality of life.
In 2016 we expanded to two additional locations in Roanoke, and have increased our capacity to serve more people in need. In addition to our main site at 3716 Melrose Avenue NW, you can also find medical services (adult and pediatric) at our downtown location, 1215 Third Street SW; and dental services for all ages at our southeast site, 321 Tazewell Avenue SE (co-located with the Fralin Free Clinic).
While these two new locations have helped ease the challenges for some patients facing transportation barriers, many continue to have difficulty getting to their appointments and paying for their discounted sliding fees or their prescription medications. We maintain a small patient assistance fund to provide help with these expenses in certain circumstances and wish to grow that fund to enable us to help more patients keep their appointments, and follow their treatment plans.
To do so, we need YOUR support. Our Roanoke Valley Gives theme this year is “We’re COUNTING on You,” a fundraising campaign that allows you to lend a hand to your neighbors in need. Your gifts, no matter how big or small, will help individuals and families seeking affordable health care – preventive services to stay healthy, treatment for brief illness and chronic disease, and relief from pain, whether physical or emotional.